13 Mar Industry Interview

Helmut Josef Spahn, FIFA Director Safety, Security and Access, discusses his role and the security challenges that come with mega events with Meshal Aljohani, CPP, PSP, PCI, Security Operations Specialist

Can you tell us about your journey in security and what interested you in working in this field?

My career in security began over 40 years ago as a high-ranking officer in the German police force, where I gained extensive experience in public safety and crisis management. I transitioned into sports security as Chief Security Officer for the 2006 FIFA World Cup in Germany. This journey continued with roles at the German Football Association (DFB), and the International Centre for Sport Security (ICSS), based in Qatar, allowing me to contribute to global events like the Olympics, FIFA World Cups, and the Boston Marathon for example.

In my current function as Director Safety, Security and Access at FIFA I am now responsible for all FIFA Tournaments and Events across the globe, including the previous 2018 FIFA World Cup in Russia, FIFA World Cup Qatar 2022 and the upcoming FIFA Club World Cup 2025 in USA and the FIFA World Cup 2026 in Canada, USA and Mexico.

What drives me is the opportunity to create safe, inclusive environments for fans while navigating the ever-evolving challenges in this field. The complexity of securing large-scale events with diverse audiences fascinates me.

What are the key challenges in planning and executing security for mega events in the Middle East?

Planning security for mega events in the Middle East involves unique challenges. Cultural diversity and awareness are key considerations, ensuring that security measures respect local traditions while adhering to international standards. The rapid pace of infrastructure development in the region requires close coordination with local authorities and event organisers to integrate security protocols seamlessly. Additionally, the region’s climate, particularly extreme heat, necessitates specific measures to ensure the safety of both attendees and staff. Geopolitical sensitivities also play a role, requiring detailed threat assessments and strong partnerships with international security agencies to address potential risks proactively. Living in this region for over six years also makes it easier to assess the upcoming tasks in the Middle East.

How do you balance the need for strong security measures with creating a welcoming and enjoyable environment for attendees?

Striking this balance requires a fan-centric and service-oriented approach to security. The goal is to integrate robust measures in a way that minimises disruptions to the attendee experience. For instance, at events like a FIFA World Cup, we design processes such as entry checks, surveillance systems and comprehensive protocols for rapid response to be efficient and discreet. Training staff to combine vigilance with hospitality is also crucial. When attendees feel respected, informed and safe, they can fully enjoy the event. A seamless blend of security and guest experience ensures that safety enhances, rather than detracts from, the overall atmosphere.

What role does technology, such as AI and surveillance systems, play in enhancing security at mega events?

Technology plays an indispensable role in modern event security. AI-powered tools enable real-time monitoring of crowds, identifying unusual behaviour or potential risks quickly and accurately. Surveillance systems equipped with facial recognition and biometric authentication enhance both security and the speed of access for spectators. Drones provide comprehensive views of venues, aiding in crowd management and emergency response. Technology like this not only enhances situational awareness but also allows security teams to respond proactively and effectively.

What measures are most effective in managing crowd control during mega events?

Effective crowd control starts with thorough planning. Designing venues with clear pathways, signage and designated entry and exit points helps to manage the flow of people. Technology, such as systems that monitor crowd density in real-time, enables security teams to address potential congestion before it becomes a problem. Communication, coordination and collaboration are equally important. Keeping attendees informed through announcements or apps can reduce confusion. On-site personnel, trained in both crowd psychology and emergency response, play a critical role in maintaining calm and order. A combination of preparation, technology, and skilled staff ensures efficient crowd management at events of any scale.