ESET’s services portfolio available in South Africa

ESET’s range of services, such as Managed Detection and Response (MDR), Deployment & Upgrade, HealthCheck, and Premium Support, is now accessible for both Small and Medium Enterprises (SMEs) and large corporations in South Africa.

It’s not surprising that SMEs feel more vulnerable to cyberattacks than larger enterprises. These organizations are at risk of data loss, financial harm, or loss of customer trust due to security breaches. Despite budget constraints, SMEs should invest in cybersecurity to keep up with the changes in their business operations.

The advent of cloud computing and digital transformation has worsened the problem as cybercriminals use new attack vectors in the virtual world to execute their nefarious activities, leading to a significant increase in data breaches. SMEs’ security concerns are compounded by the fact that hackers are becoming more sophisticated in their attempts to infiltrate business networks, so a purely reactive approach is no longer sufficient.

Carey van Vlaanderen, CEO of ESET Southern Africa said: “Early detection of threats, improved incident response, reduced risk of data breaches, enhanced security posture, and cost savings are among the many potential benefits of ESET Services that are now available in South Africa. In a fast-changing digital security landscape, access to such services is vital for organisations of all sizes.”

ESET provides a complete range of services to help companies fully utilize their ESET products. These services not only guarantee protection against potential security threats but also prevent the spread of any malicious code within their networks.

van Vlaanderen added: “Our unified Services Portfolio makes ESET products accessible to customers without the necessary skillset or resources to operate them. Through this increased accessibility ESET is ensuring that no one gets left behind.

“One of the best preventative measures available is Managed Detection and Response (MDR), a Security-as-a-Service offering, where a third-party provider handles a company’s security operations. MDR bridges expertise gaps in SMEs by providing access to industry-leading cybersecurity professionals. Going beyond merely detecting threats, MDR is a solution where the provider actively works to remediate potential security threats.”

ESET has combined AI-powered automation with human expertise and comprehensive threat intelligence knowledge, to deliver a threat detection and incident response for SMEs that is unmatched in this space.

She explained: “Delivered through the renowned ESET PROTECT Platform, the new service is designed to rapidly investigate and disrupt malicious activities and thwart bad actors. At the same time, the service is tailored to meet the challenges of hybrid work environments, by conducting threat hunting, monitoring, and response. This is achieved by enforcing robust cybersecurity measures that address the SME market’s specific needs.

“ESET not only has a long history of cybersecurity expertise but also more than 500 000 global SME customers, meaning the company is well aware of small businesses’ need for an affordable, scalable service. ESET’s MDR solution is the answer to these needs, delivering a 24/7 MDR service that is powered by our long-lasting threat intelligence expertise, thus leaving SME clients free to focus on what they do best – running their businesses exceptionally well.”

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